At Adore Originals, we strive to ensure that your shopping experience is seamless, from the moment you place your order to when it arrives at your doorstep. Please review our shipping policy below to understand the details regarding delivery times, costs, and more.
1. Shipping Process and Timelines
• Orders are processed within 1-3 business days after purchase.
• Once your order is shipped, you will receive an email with tracking information so you can monitor its progress.
• Delivery timelines vary based on your location. Standard shipping typically takes 2-5 business days for domestic orders. Please note that during high-demand periods, such as sales or holidays, shipping may take slightly longer.
2. Shipping Rates
We offer flat-rate shipping for all domestic orders. For international orders, please contact us for specific shipping rates and availability.
3. Order Tracking
Once your order is dispatched, you will receive a tracking link via email. This allows you to check the status of your delivery and anticipate when it will arrive. If you experience any issues with tracking, feel free to reach out to our support team.
4. Address Accuracy
To ensure smooth delivery, please double-check your address before finalizing your order. Adore Originals is not responsible for packages lost due to incorrect addresses provided by the customer. If you realize you’ve entered the wrong address, please contact us immediately so we can make any necessary adjustments before the item is shipped.
5. Delayed or Lost Packages
While we do our best to ensure timely delivery, unexpected delays can occur due to factors beyond our control (e.g., weather, carrier delays). If your package appears to be delayed or lost, please contact us, and we will work with the carrier to resolve the issue. Adore Originals cannot be held liable for packages once they are in the hands of the carrier, but we will do our best to assist you.
For any further questions about our shipping process, feel free to reach out to us at support@adoreoriginals.com. We’re dedicated to making sure your Adore Originals experience is as smooth and enjoyable as possible.
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